Guarantees & Return Policy
By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
- Warranty repair is free of charge.
- The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.
All NPO ASTA products
The group "New Technologies" offers for review the products of the plant NPO ASTA: control valves, electric actuators, pilot valves, diaphragm and diaphragm-plunger valves, pressure reducing spring valves, safety valves, solenoid valves, ball valves, valves, pressure regulators
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Control valvesseries R100, R200, R300, R500, R600 -
Safety valvesseries P01, P02, P04, P05, etc. -
Float steam trapsPM100, PM200, PM500 series -
Thermostatic steam trapsKT200 series -
Pressure regulatorsseries D100, D500 -
Pneumatic valvesP12 series -
Solenoid valvesseries ESK100, ESK300, etc. -
Pilot valvesseries P01 and P02 -
Steam separatorsC100 series -
Steam separatorsOP series -
Sight glassesI200 and I300 series -
Valvesseries B300, B400 -
Mesh filtersF100 series -
Check valvesseries OK100, OK300, OK400 -
Air ventsOVP100 series -
Ball valvesseries KSH100, KSH400, KSH600 -
Vacuum interruptersPV100 series -
Pneumatic actuatorsPPM series -
Electric drivesEPR/EPA Series -
Accessories for solenoid valvescoils, membranes, etc. -
archiveseries P04 and others.
NEW TECHNOLOGIES GROUP
For sales and support please contact
Contact us or your local dealer for more information on certifications, features, reviews, pricing, stock availability and delivery terms for NPO ASTA products.
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